Support
We're here around the clock
Real people answer info@stayintegrator.com 24 hours a day, 7 days a week — whether it's a setup question, a billing issue, or something broken at 2am on a Saturday.
@
Email, 24/7
C
Chat (Agency plan)
A direct chat line for Agency customers — say so in the form below.
D
Documentation
Setup guides, hooks reference and the full feature handbook.
B
Billing & plans
Upgrade, downgrade, or ask about a plan before you buy.
Send a message
Tell us what's going on
Include your site URL and which plan you're on if it's a technical question — it helps us answer faster. We reply to every message, usually within a few hours.
"No ticket queue, no bot triage — every message reaches a person who actually knows the plugin."
Common questions
Before you write in
How fast do you respond?
Email is monitored 24/7. Most messages get a reply within a few hours; anything reported as a live booking or payment issue is treated as urgent.
Do you offer refunds?
Every plan carries a 7-day money-back guarantee on your first purchase. See the Refunds & Cancellations section of our Terms, or write in and we'll walk through your specific case.
Can you help with a custom setup?
Yes — mention it in the form above with your site URL and what you're trying to build, and we'll point you at the right hooks or add-on.
Is support included in every plan?
Yes. Email support is included on Starter, Professional, Business and Agency alike.
How do I get chat support?
Chat is included with the Agency plan. Choose "Agency chat request" in the form below and we'll open a chat line with you.
Can support help with hosting on Agency?
Yes. Agency includes managed WordPress hosting on Pressable or Cloudways, and our team can help with the initial setup and moving your site over.